Emotional Intelligence | Frenly

Emotional intelligence (EI) refers to the ability to recognize and understand emotions in oneself and others, and to use this awareness to guide thought and behavior. It involves being able to discern between different emotions, label them, and adjust them to adapt to various environments. Emotional intelligence has had a significant impact on popular culture, with many books, articles, and workshops focused on developing emotional intelligence. It is closely related to social intelligence, cognitive intelligence, and personality. The trait model and the ability model are two models used to measure emotional intelligence. Emotional intelligence training is incorporated into employee development programs by many organizations.